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PCDATANETs remote monitoring
service offers piece of mind by monitoring key
components of your infrastructure and alerting the
appropriate personal. This alert can be someone in your
organization or a PCDATANET technical specialist that
will work through the issue.
Our remote monitoring service can
monitor a wide range of services such as those listed
below.
Monitoring
PING - ICMP/TCP
TCP Services - Any service
that will respond to a TCP connection, such as web, ftp,
and mail servers.
UDP Services - Some popular
UDP based services, such as radius servers, CITRIX
servers, and many game servers.
DNS - Do you get the correct
IP address back from your DNS server?
Windows Servers - Monitor
the status of services, processes, disk space, and
performance monitor metrics.
Web Services - Verify the
status and content of your web servers (HTTP, HTTPS).
We support the use of proxy servers
and password protected webpage's (HTTP basic or NTLM
authentication)
Databases - Monitor
Microsoft SQL server databases and Oracle databases.
Notifications
SMTP mail - With or without
authentication and with fall-back to a 2nd mailserver if
needed.
Message to your cellphone -
(SMS) using the TAP or UCP protocol.
Paging - SMPP or SNPP
protocol
NotePager - Let NotePager
deliver your paging message
Instant Messaging - Get an
alert via ICQ or MSN
Popup message
Actions
(re)Start a service - Remote
or locally
Reboot a host
Execute an application or batch
command
Wake On LAN - Send a magic
packet to a remote system in order to wake it up.
POST data to a webserver
SNMP trap - Send an SNMP
trap to a remote management station
Rules
You decide when - Alerts can
be sent when an monitored service goes down or comes
back up, but also after a specific number of downs or
when more then x% of the last checks were down.
Schedule - Use different
alerts based on the time of the day
Person/team - Send your
alerts to a person/team instead of to a fixed address. A
person can have different "addresses" based on the time
of the day, and is or isn't on-call.
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